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Why We Picked It
ClickUp is a top choice for teams that rely on Scrum for product development. It is a powerful project management app that offers all the necessary features for efficient team collaboration. What sets ClickUp apart is its extensive support for Agile software development, with templates and features specifically designed for this process. The pricing plans for ClickUp start at free for startup teams and go up to $12 per member per month (if billed annually) for multiple teams.
General Features
ClickUp offers a wide range of features that make it a comprehensive project management tool. It provides collaboration tools like real-time editing, mentions, calendar sync, and role creation and permissions. The app also offers preset and custom automation recipes, reporting dashboards, project-tracking tools such as checklists, timelines, Gantt charts, Kanban boards, and dependencies. With over 1,000 integrations available, ClickUp allows seamless integration with other tools. Users can choose from pre-built templates or customize dashboards to fit their team’s unique workflow.
One of the standout features of ClickUp is its advanced task management capabilities. The clean layout of the dashboard makes it easy for users to find tasks, comments, and prioritize to-dos. Even for users who don’t use Scrum, ClickUp’s Scrum tools provide a user-friendly interface for running sprints and retrospectives.
Additional Features
ClickUp offers a variety of additional features to enhance task management and project visualization. Users who prefer visual representations of tasks can utilize the Kanban and Gantt charts. The mind mapping tool may seem unfamiliar at first, but it is surprisingly easy to use within ClickUp’s boundaries. The reporting section in ClickUp caters to almost everyone, with charts, graphs, and numerical data.
Cost
For individual users, the free plan from ClickUp is usually sufficient. However, for users who require unlimited integrations and custom fields, the Unlimited plan at $7 per user is worth considering. The Business plan is more suitable for established teams that need features like timesheets and workload management.
Customer Service
ClickUp offers 24/7 support through its help center, which can be accessed at any time. However, it is important to note that live chat support is only available to paid plan users, and there is no phone support. While the chatbot is helpful, it may not always provide the desired support. The exact support hours were not readily available during our testing, and connecting to a live agent proved to be a bit buggy.
Mobile App
Although many users prefer using project management tools on their desktop or laptop, ClickUp’s mobile app provides convenient access when on the go. Users can easily respond to comments, check task progress, and create reminders. While not all features available on the browser or desktop app are mirrored on the mobile app, essential functionality is still accessible.
To learn more about ClickUp, you can read our in-depth ClickUp review on https://www.scrollreads.com/.
Who Should Use It
ClickUp is an excellent choice for teams in need of advanced project management capabilities. Its robust features make it suitable for various industries, including Scrum Agile product development, marketing, and sales teams.
