Table of Contents
The artificial intelligence (AI) market is projected to exceed $700 billion by 2030, as AI continues to advance and expand into new areas. AI has the potential to surpass human capabilities in creative thinking and problem-solving, making it a valuable tool for businesses. In the ecommerce industry, AI applications can save time, enhance content and campaigns, and improve the customer experience. Here are some of the best AI platforms to consider for your ecommerce business.
Chatbots
Chatbots are computer programs that interact with users through text prompts. AI chatbots take this technology to the next level by using natural language processing (NLP) to understand and respond to a wide range of human languages and conversational nuances. This allows for more personalized and contextually relevant conversations.
AI chatbot apps, such as Tidio, Gobot, and Ochatbot, can address customer questions about product availability or shipping costs, even if the customer misspells a product name or phrases a question awkwardly. These apps generate text that adapts to the user’s language, providing personalized experiences based on their preferences and past interactions.
- Tidio: A user-friendly AI app that integrates with Shopify and offers plans starting at $29 a month or $290 for a year.
- Gobot: An AI app that tailors text prompts based on the user’s language to create a personalized shopping experience. Free for the first 5,000 engagements.
- Ochatbot: An AI app that learns your store’s inventory within minutes and offers plans starting at $29 a month, with advanced features available in pro plans.
Image and Video
Generative AI tools can help you create personalized content for your brand. AI apps like CreatorKit, Minta Video, and DALL-E 2 use generative AI to enhance content creation. These apps can enhance product images, create branded videos for platforms like YouTube, and generate high-resolution images based on text prompts.
- CreatorKit: An image and video creation tool that uses generative AI to produce videos with attractive templates and easy background replacement features. Offers free and pro plans starting at $29 monthly and $144 yearly.
- Minta Video: A free AI app that generates brand-tailored video content, with premium plans available for $35 monthly.
- DALL-E 2: An AI app that interprets simple text prompts to create photo-realistic or abstract images in various styles. Offers high-resolution images for 2¢ per image.
Virtual Assistants
AI virtual assistants can help automate tasks like scheduling meetings, organizing email accounts, and managing bookkeeping. These assistants, powered by automatic speech recognition (ASR) systems, allow you to verbally dictate administrative tasks, saving time and reducing human error.
Ecommerce platforms like Shopify incorporate AI virtual assistants, such as Sidekick, to assist with store management. Other AI virtual assistants like Reclaim AI and Bardeen AI can automate tasks like calendar management, email organization, lead qualification, and report generation.
- Reclaim AI: An AI-driven app that automates administrative tasks like calendar management and task prioritization. Offers a free basic service plan and a business plan with advanced features for $12 a month.
- Bardeen AI: An app that helps automate tasks like organizing emails, qualifying leads, and generating reports. Offers a limited free plan and a pro plan for $10 per month.
Product Recommendations
AI-powered apps can provide personalized product recommendations to customers based on historical data like search histories or previous purchases. These apps use conversational AI tools like natural language processing (NLP) to generate text prompts with recommendations tailored to each user’s interests.
Wiser and LimeSpot Personalizer are examples of AI-powered product recommendation apps that can engage potential customers and increase conversions.
- Wiser: An app that generates informed product recommendations, suggests product bundles, and creates targeted messages. Offers plans ranging from $9 to $49 per month.
- LimeSpot Personalizer: An app that integrates product recommendations on any page of your site and A/B tests personalized content blocks. Services start at $18 per month.
Finance
AI apps leveraging machine learning can streamline financial management tasks like invoicing, employee payments, budgeting, and payment tracking. These apps provide real-time analytics and feedback to boost productivity.
Fyle and WallyGPT are two AI finance apps that can help simplify and improve your financial management processes.
- Fyle: A finance app that tracks expenses and provides real-time analytics about budgets. Offers standard plans starting at $7 per month.
- WallyGPT: A free app that provides AI-generated financial advice based on budgets and expenses.
Transcription
AI apps can automatically transcribe spoken language into written text or instantly translate spoken input. These tools enhance efficiency, whether you need to transcribe an interview for a blog post or organize notes from a meeting.
Transcy and Otter.ai are examples of AI-powered transcription apps that can assist with these tasks.
- Transcy: An app that uses AI to translate your ecommerce store into multiple languages based on where you’re selling online. Offers a free version for Shopify merchants.
- Otter.ai: An AI app that offers a free basic plan with 300 hours of meeting transcriptions per month.
Marketing
AI apps can enhance your marketing efforts by processing real-time traffic data and insights about customer behavior. These apps can consolidate customer profiles into AI avatars that help you make informed decisions about your marketing campaigns.
Glowtify: AI Marketing and InCharge are two cutting-edge AI marketing apps that can improve your marketing efforts.
- Glowtify: AI Marketing: An AI-powered app that generates complete campaigns along with specific and actionable goals. Priced at $50 per month.
- InCharge: An app that tracks and consolidates advertising data from various platforms and features creative analytics. Offers pricing plans starting at $29 per month.
In conclusion, AI platforms offer a range of applications to enhance efficiency and improve the customer experience in the ecommerce industry. Whether you need chatbots for personalized customer interactions, AI tools for content creation, virtual assistants for administrative tasks, or AI-powered apps for finance, transcription, or marketing, there are various options available to suit your business needs. With the rapid advancement of AI technology, these platforms will continue to evolve and provide even more capabilities in the future.
Bold: Best AI Platforms of the Month
